Plant start-up is a critical phase, where speed, experience and accurate information can make the difference.
This is why COPERNICO was created, HYTERM's new remote assistance service designed to support on-site personnel during start-up, configuration, commissioning and diagnostic activities.
With COPERNICO, HYTERM technicians can remotely check the actual status of the controller and directly support personnel working on the machine, helping to identify any anomalies more quickly and complete the start-up in the shortest possible time.
The service is compatible with all products in the FC and DT families and requires no gateways, modems, routers or dedicated network infrastructure.
The benefits of COPERNICO
- Remote verification of the actual product status
- Fast response to assistance requests
- No additional devices to install
- Faster and more targeted diagnosis
- Fewer trips and lower service costs
With COPERNICO, HYTERM's expertise supports the personnel on site, even remotely.
More support during start-up. Less waiting. Greater efficiency.